# Install UQLab on server **URL:** \ **Category:** Community Q&A and How To\ **Tags:** matlab, uqlab\ **Created:** [March 18, 2020, 5:19pm UTC](https://uqworld.org/t/install-uqlab-on-server/546 "2020-03-18T17:19:41Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![dmetivie](https://uqworld.org/letter_avatar_proxy/v4/letter/d/b19c9b/32.png) [@dmetivie](https://uqworld.org/u/dmetivie)\ **Post date:** [March 18, 2020, 5:19pm UTC](https://uqworld.org/t/install-uqlab-on-server/546/1 "2020-03-18T17:19:41Z")
I would like to install UQLab on the Matlab that I use on my laboratory cluster (so I don’t have full root access). I got the license and the UQLab files folder. I am aware of this thread [Install UQLab without write access to matlabroot](https://uqworld.org/t/install-uqlab-without-write-access-to-matlabroot/296), so I tried in my local working directory create a folder `mymatlab` In Matlab in ```matlab Preferences->General->Initial Working Folder ``` I set `/home/dmetivie/mymatlab` as my Initial working folder. create an empty file `pathdef`in `mymatlab` folder then in UQLabCore\_Rel1.3.0/core/ when I run `uqlab_install` I get > ``` > No available license for the optimization toolbox and for the global optimization toolbox > Warning: Some features of the software may not be available > > In uqlab_install > Warning: the UQLab installer detected that the MATLAB path could not be saved. > Please make sure that the MATLAB startup folder is set to a writable location in the MATLAB preferences: > Preferences->General->Initial Working Folder > > Checking for updates... > The installation was not successful! > The installer returned the following message: Error downloading URL. Your network connection may be down or your proxy settings improperly configured. > > ``` Do you know what I am doing wrong? Thanks ---
**Author:** ![c.lataniotis](https://uqworld.org/user_avatar/uqworld.org/c.lataniotis/32/213_2.png) [@c.lataniotis](https://uqworld.org/u/c.lataniotis)\ **Post date:** [April 16, 2020, 2:20pm UTC](https://uqworld.org/t/install-uqlab-on-server/546/3 "2020-04-16T14:20:12Z")
Hello @dmetivie, About the error you get: could you please try executing the following command within Matlab ``` urlread('https://uqlicense.ethz.ch/verify_access/') ``` and let us know about the result you get? ---
**Author:** ![damarginal](https://uqworld.org/user_avatar/uqworld.org/damarginal/32/73_2.png) [@damarginal](https://uqworld.org/u/damarginal)\ **Post date:** [December 4, 2020, 3:07pm UTC](https://uqworld.org/t/install-uqlab-on-server/546/4 "2020-12-04T15:07:18Z")
7 posts were split to a new topic: [Loading UQLab on a cluster](https://uqworld.org/t/loading-uqlab-on-a-cluster/965) ---
**Author:** ![GPLai](https://uqworld.org/user_avatar/uqworld.org/gplai/32/403_2.png) [@GPLai](https://uqworld.org/u/GPLai)\ **Post date:** [January 26, 2021, 11:56am UTC](https://uqworld.org/t/install-uqlab-on-server/546/5 "2021-01-26T11:56:40Z")
> [@c.lataniotis](#): > > ```matlab > urlread('https://uqlicense.ethz.ch/verify_access/') > > ``` Dear Christos, I’m up against same problem as Dmetivie, when I tried top install UQLAB in a commericial HPC. The Following are the message I got: ![QQ图片20210126195537](https://uqworld.org/uploads/default/original/1X/e592409e6564de02bfd955b5f43d97f62cbcd93d.png) ---
**Author:** ![GPLai](https://uqworld.org/user_avatar/uqworld.org/gplai/32/403_2.png) [@GPLai](https://uqworld.org/u/GPLai)\ **Post date:** [January 26, 2021, 12:04pm UTC](https://uqworld.org/t/install-uqlab-on-server/546/6 "2021-01-26T12:04:19Z")
And when I input: urlread(‘[https://uqlicense.ethz.ch/verify\_access/](https://uqlicense.ethz.ch/verify_access/)’) , I got following messages. ![QQ图片20210126200401](https://uqworld.org/uploads/default/original/1X/99b82714aad50bb0442602319aba030d79227bfb.png) ---
**Author:** ![ste](https://uqworld.org/user_avatar/uqworld.org/ste/32/122_2.png) [@ste](https://uqworld.org/u/ste)\ **Post date:** [January 29, 2021, 5:09pm UTC](https://uqworld.org/t/install-uqlab-on-server/546/7 "2021-01-29T17:09:35Z")
Dear all, The problem is not on the UQLab side: please contact your server admins and show them the message. The DNS can’t resolve the address of uqftp.ethz.ch . This is a network configuration issue (are the servers airtight, i.e. not directly connected to the internet?). UQLab requires a live internet connection, in particular outwards connectivity to port 443 (https) of both uqlicense.ethz.ch (licensing) and uqftp.ethz.ch (updating). If you still have issues, please contact us at uqlab@ethz.ch for support. Take care Stefano ---
**Author:** ![GPLai](https://uqworld.org/user_avatar/uqworld.org/gplai/32/403_2.png) [@GPLai](https://uqworld.org/u/GPLai)\ **Post date:** [January 30, 2021, 10:51am UTC](https://uqworld.org/t/install-uqlab-on-server/546/8 "2021-01-30T10:51:26Z")
Thanks Stefano, It’s great, I have solved this problem! Zhipeng Lai